Frequently Asked Questions
LRS Module
Further Articles
- A LRS panelist is not receiving their Monthly Case status report, Why?
- An LRS payment was incorrectly entered by staff, how do we correct it?
- Attorney Case Status Update
- Batch Suspension
- Blocking Self Referrals
- Call Transfer - What is it?
- Can I "Batch Close" my old LRS Cases?
- Can I send a Batch of Surveys at one time
- Can I send a copy of the LRS referral notice
- Case Payment History
- Case Payments Shopping Cart
- Case Update Preferences in Settings
- CLE / Experience Panels
- Compressed Zip Files
- Email Rules - How to forward an email automatically.
- Excel Workbooks may not open after installing MS16-088
- How do I add additional Panels to an LRS member?
- How do I add an LRS Membership to an existing Bar Member Account?
- How do I charge a Late Payment or a none Settlement Fee
- How do I Clone an LRS Case
- How do I create / edit my case status values
- How do I create Letter Templates in my LRS module
- How do I Print or Export a Map of my LRS Panels
- How do I refund an LRS Referral Fee
- How do I rotate an LRS Panelist to the top of a panel
- How do I search for LRS Cases by an Attorney?
- How do I send a Referral Fee Receipt
- How do I send an email notice to either the client or the attorney only?
- How do I send the Case Status - Disposition request/report to the attorneys?
- How do I setup my LRS Fee Schedules
- How do I setup my LRS Panel Categories
- How do I temporarily suspend an LRS Member from Rotation
- How do I use "Communication" Yes / No for LRS Consumers/Clients?
- How do we send past due CSR Reports
- How do we track what the attorney owes us on a case?
- How does "Block LRS Availability" work?
- How to process an LRS Payment
- How to Record Payments on an LRS Case?
- How to review my Electronic Survey Resuts?
- How to send your E&O Insurance Reminders
- How to transfer a LRS case to a new attorney
- How to update cases and pay LRS fees inside my Member Portal?
- I have a returned paper survey, can I upload the results
- Licensed to Practice in Multiple States
- LRS Payments and Referral Fees
- LRS - Attorney Case Count
- LRS Appointment Times
- LRS Appointments Call Back Report
- LRS Attorney Custom Settings / Panelist Notes / Block Availability
- LRS Case Information
- LRS Case Status (Internal controlled by the system)
- LRS Cases List
- LRS Cases Updated Online by Attorneys
- LRS Custom e-mail
- LRS Custom e-mail Template
- LRS Custom Filters
- LRS Documents
- LRS Hold
- LRS icons - What do they mean
- LRS icons - what do they mean?
- LRS Membership Top Panels / Sub Panels Report
- LRS Panelist Search & Panel Position in Rotation
- LRS Payment Option not showing - Why?
- LRS Payment Types
- LRS Referral Source
- LRS Report Builder
- LRS Revenue Report
- LRS Status Codes - Case List Screen
- Maximum Panels
- Member Preregistration
- Model Supreme Court Rules Governing Lawyer Referral & Information Service
- Multiple Office Address (LRS)
- My Custom Features & Settings
- Panel Change on a Referral issued
- Reconciliation Report
- Refer to Agency
- Referral Fee Waived
- Sample of an LRS Professinal Bio
- Sending LRS communications to assistants
- Set Attorney Message Flag
- Sharing the LRS Survey
- Should I now change the LRS Membership Status to Not Enrolled?
- Top (Group) Panels Report
- What is the "Other Cases" on the LRS Client Screen screen?
- What is the Online Request
- Where do I find my LRS statistics.
- Why can I not email the referral to the client?
- Why can't an attorney update EO insurance information in their profile online?
- Why is an attorney showing up in rotation even though his LRS status is "Waiting for Renewal"?