Frequently Asked Questions

LRS Case Input & Tracking Screens

You can "Collapse and Expand " each screen section by clicking on the blue bar



    
Client & Attorney Tab


The following  3 "Fields" are mandatory.

1.  First Name
2.  Phone Preference (Defaults to Phone)
3   Allow Client Email Communication - This controls and blocks email communications with the client for sensitive matters)



P.I.N. -  Prisoner Identification Number - This a generic term , different States may call this some thing different, e.g..

The California Department of Corrections and Rehabilitation (CDCR)
State of Texas, the Texas Department of Criminal Justice (TDCJ)
For Criminal Justice Use Only; New York State ID Number (NYSID)








Attorney to Attorney = For when a case is assigned to one attorney and the attorney give the case to another attorney
Return Attorney to Queue = Leave the attorney on this case but returns the attorney to their last place in this Panel Rotation prior to this case.









Use this Action Button to track Case Rejections by Attorneys or Clients
Each Rejection will increase the # of Rejections during referrals.






Each Staff Member can "Edit" their own notes but only the Administrator can "Delete" a note