Frequently Asked Questions
LRS Payments and Referral Fees
- Go to the LRS Menu and select all cases
- Find the case by Client Name, case ID #, or phone # and open it
- Click on the Status & Payment tab
- Click on the Add LRS Payment button in upper right hand corner
How do I reverse an incorrect entry for a Referral Fee
- To make an adjustment just a new entry with a Negative Amount, ( -45.00 ) to reverse the Total Check entered or a partial payment if that is the amount being refunded or corrected.
- The same Rule / Process applies to correcting a % fee payment.
How do I Make or Reverse an incorrect entry for a Reported Amount collected by the Attorney
- In the above example:
- The amount entered was $3000
- To make an adjustment just a New Entry with the correct amount $300
- The "LAST" amount entered is the Total used in the formula to calculate the amount due on the case.