Frequently Asked Questions
How do I search for LRS Cases by an Attorney?
There are several ways to search for LRS cases by an Attorney.
A. View all Cases: will open all LRS cases
- Choose option: Open, Closed or Unassigned
- Select : All or a letter in the alphabet
- Search: by Name (can put first few letters), Case ID or Phone
- Click on the case to open it
B. My Cases: will open all cases that were opened by the staff member who is logged in
- Choose option: Open, Closed or Unassigned
- Select : All or a letter in the alphabet
- Search: by Name (can put first few letters), Case ID or Phone
C. Report - Cases by Attorney: will show you all the cases associated with a particular LRS Attorney
Found under the LRS Menu
- Enter the first or last of partial name of the attorney
- If you did partial all attorneys that match that criteria will appear, choose the one you are looking for.
- You have the option of further filtering in "Filter by Last Attorney Case Status", or choose nothing for all
- You have more filter options with System Case Status, or choose noting for all.
- Click Search
- System Status = Assigned - The Case was assigned
- System Status = Confirmed - The Attorney of Staff has updated the case to indicate the Attorney has confirmed he is taking the case.