Frequently Asked Questions
How do I refund an LRS Referral Fee
To record a refund to a LRS Referral Fee payment
- Select the case in question and go to “Add LRS Payment”
- Select Referral Fee
- Add a Negative amount e.g. ( -35.00 )
- Add a payment note to record why the refund is being given.
- If it was a credit card payment, you will need to credit or reverse a Credit Card payment using your Virtual Terminal account.