Frequently Asked Questions

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69 FAQs matched your search criteria.
  1. A Member did not get the IntelLinx welcome email with their temporary password, how can they log in?
  2. Add a new type of Legal Jounal Posting
  3. Adding a Non-Member
  4. Blocking Self Referrals
  5. Can I get an excel sheet of all members who have not yet renewed?
  6. Can Members purchase additional sections online ?
  7. Compressed Zip Files
  8. Credit Card Report
  9. Does IntelLinx have an official Software Release Schedule?
  10. Email address already exists when trying to register a Non-Member
  11. Envelopes and Labels - What size should I use?
  12. Excel - How do I Freeze or lock rows and columns
  13. Excel Workbooks may not open after installing MS16-088
  14. Firms List & Membership Status
  15. GL Codes
  16. How can I tell if I have the correct version of Java on my desktop
  17. How do I Edit / Apply or Void a Pending Payment to a Membership Invoice
  18. How do I add an LRS Membership to an existing Bar Member Account?
  19. How do I change from Confirmed (Active) to a different Membership Status?
  20. How do I close a ticket that has been resolved?
  21. How do I configure my Renewal Emails (based on signup date)
  22. How do I create my own email marketing templates
  23. How do I print Name Badges for Event Attendees
  24. How do I resize a Member's Headshot Photograph?
  25. How do I restore an Archived Member?
  26. How do I send a Renewal Reminder?
  27. How do I setup a new Staff or Admin Account
  28. How does a Member or Staff change a members Membership Category?
  29. How does a member “upload” their bio?
  30. How to change a Member Email Address or Password
  31. How to send your E&O Insurance Reminders
  32. How to use the Advanced Search (common to members search & eBroadcast)
  33. I am trying to add a new member, but the Firm is not there? How do I add it?
  34. I am trying to enter a new member, but I keep getting Error code, why?
  35. I have a Constant Contact account, can I use it with IntelLinx
  36. I have a duplicate Member in our Database
  37. If an attorney is changed to Inactive, will they still get emails for sections, committee or groups they where in?
  38. IntelLinx Upgrades - How does it work?
  39. LRS Case Status (Internal controlled by the system)
  40. LRS icons - What do they mean
  41. Member did not receive their confirmation payment email.
  42. Member List Page
  43. Membership Drive Start / Stop
  44. My Event time or Date has changed - How do I change it and notify my attendees
  45. Printed Directory Report
  46. Products & Services
  47. Refunds?
  48. Sending LRS communications to assistants
  49. The Firm List is missing some attorneys, Why?
  50. The line spacing seems wrong in my templates.
  51. The Members Profile does not show Sections as an option.
  52. Using a custom deep URL link into my Members Profiles
  53. Version 3.8.5.0
  54. Version 3.8.6.0
  55. Version 3.8.6.1
  56. Version History & Upcoming Release Schedule
  57. What are the Desktop Requirements for using ITOD?
  58. What do I do if an Event registrant does not have an email address?
  59. What do we use for email if a member does not have one or won't provide it?
  60. What if a member sends the wrong amount? Can we take partial Payments?
  61. What is "Sustaining" under the Firms Listing?
  62. What is my Browser's Cache and how do I clear it?
  63. What size are the name Badges?
  64. Who gets the Emails & Custom Message tests ?
  65. Why can't an attorney update EO insurance information in their profile online?
  66. Why can't I Register an Inactive Member?
  67. Why is an attorney showing up in rotation even though his LRS status is "Waiting for Renewal"?
  68. Why isn't an arbitrator showing up in assignment process?
  69. Will the system allow a member to save login information, such as "Remember Me" option?

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