Frequently Asked Questions
How do I Edit / Apply or Void a Pending Payment to a Membership Invoice
Question:
I renewed a member who will be sending us a check.
When the check arrives how do I go in and apply a payment to their invoice?
If a Member has renewed, either "Online or by the Staff" and indicated they will send a check.
- Locate the Member using the Member List OR Run the "Membership Drive Report" under Reports to find all Pending Membership Payments.
- You will notice an icon indicating a Membership payment is pending
- Click on the Members Profile link and select "Process Payment"
- Process the Check adding the Check number or pay using a Credit Card.