Frequently Asked Questions

My Event time or Date has changed - How do I change it and notify my attendees

Find the Event: My Recent Events; Current Event List or view Calendar
Click on the Event
Go to Edit
Open Dates tab
Make appropriate changes
Click Submit and close
go back to the Event
Go to Manual Reminder
In the Subject line put your desired language, we recommend the Event title
IMPORTANT NOTE: At this time the system does not auto populate the Event Name the Subject line. You must manually add the language of your choice. This is schedule to be changed to auto populate the title of the Event in the Subject line.
Add the desired Content to the body of the email
Click Preview to quickly see a sample, make changes if desired
Click Test, which will send you a sample of the registrants email will receive. If you make edits, send yourself a Test again.
When ready, click Send Now and it will be sent to all registrants.