Frequently Asked Questions
What if a member sends the wrong amount? Can we take partial Payments?
The system can not accept partial payments. This would cause issues as it would show them as paid/renewed but at the wrong amount.
- You should contact the member
- They can then give you credit card information over the phone for the full amount, and you can return the check or tear it up.
- Or, they can send a new check for the difference, you can then enter the full payment and put both check numbers and a note that it was two checks.