Frequently Asked Questions
The email address already exists
Most likely they are a Registered Non-member.
- Check under "Non-Members", which are "Registered" non-members. This allows them limited log in rights so they can register for an events
- Click on the Registered Non-Member name
- Click Convert t to a Bar Member
- You may now enter all the new members information
If not a Registered Non-Member:
- Go to Member list
- in Search, type in the email address, the system will find a person by email address.
- If the address is found but associated with a different member, you will need to research further to determine, which is correct, the current member or the new one. Or;
- They might be in same firm and trying to share an email (such as to a mutual assistant) which is not allowed in the system. Each must have a unique email address.
To search for any or all emails use the "Email Search" report under "Reports - Custom"
Valid Search Formats:
1. Search by First Name or partial
2. Search by Last Name or partial
3. Search by Module under a certain field or all Fields
4. Search by Domain extension ( @gmail.com ) will result in anyone with a gmail account
5. Search by Firm email address ( @IntelLinx.com ) will result in anyone with an IntelLinx.com email account
* All list results can be exported to Excel