Frequently Asked Questions
Pasting form MS Word Breaks the formatting
Often when you past into the HTML editor from Microsoft Word the resulting email will look different and show weird characters and/or a new layout.
This is well documented as a problem when pasting content from the Microsoft Word Editor.
MS Word is a program originally meant to create print document sheets and not to compose websites. If you save a random .doc file, as .html extension, then open it with a plain text editor you will see a huge amount of ugly and unnecessary code at the beginning of the document and lots of inline styles.
You can use the online site shown below to clean up your pasted Word Content before pasting the new cleaned up HTML code into the eBroadcast editing tool.
! IntelLinx does not offer support for this sites processes or guarantee it will work without issues.



This is well documented as a problem when pasting content from the Microsoft Word Editor.
MS Word is a program originally meant to create print document sheets and not to compose websites. If you save a random .doc file, as .html extension, then open it with a plain text editor you will see a huge amount of ugly and unnecessary code at the beginning of the document and lots of inline styles.
You can use the online site shown below to clean up your pasted Word Content before pasting the new cleaned up HTML code into the eBroadcast editing tool.
! IntelLinx does not offer support for this sites processes or guarantee it will work without issues.